7 Cedars Casino, Washington – Host & Player Development Sales Skills & Training
Agua Caliente Resort Spa Casino, California – Host & Player Development Sales Skills & Training
Akwesasne Mohawk Casino, New York – Guest Service Design
Angel of the Winds Casino, Washington – Guest Service
Barona Resort & Casino, California – Guest Service Evaluations
BJ’s Bingo, Washington – Focus Group Research & Player Loyalty, Customized Player Tracking and Loyalty Program, Monthly Marketing Copywriting
Blue Water Resort & Casino, Arizona – Guest Service, Security & Surveillance Review
BuffaloThunder Resort & Casino, New Mexico – Marketing Services
Camel Rock Casino, New Mexico – Market Research, Free Play Analysis, Strategic Marketing Planning, Guest Service Design Program
Cher-Ae Heights Casino, California – Guest Service
Cherokee Nation, Oklahoma – Guest Service, Management Training
Chewelah Casino/Two Rivers Casino & Resort, Washington – Guest Service & Marketing Services
Chickasaw Nation, Oklahoma – Host & Player Development Sales Skills & Training
Choctaw Casinos, Oklahoma – Keynote Presentations; DJ Boss Security and Surveillance Conference Host Property
Chukchansi Gold Resort & Casino, California – Modern Player Development Program
Cliff Castle Casino Hotel, Arizona – Guest Service
Coeur D’ Alene Casino Resort & Hotel, Idaho – Host & Player Development Sales Skills & Training, Marketing & Database Services; Online Market Research
Comanche Nation, Oklahoma – Guest Service Evaluations and Recommendations
Cypress Bayou Casino, Louisiana – Guest Service Design Program, Marketing & Database Analysis, Table Games Analysis, Host and Player Development
Dakota Nation Gaming Enterprise, South & North Dakota – Guest Service Training, Marketing Reinvestment Program, Direct Marketing, Aristocrat Technology Training
Desert Diamond Casino, Arizona – Host & Player Development Sales Skills & Training
Downstream Casino Resort, Oklahoma – “Selling from the Pit”:Sales & Guest Service Training
Eagle Mountain Casino, California – Player Development Analysis and Department Design
Eagle River Casino & Travel Plaza, Alberta, Canada – Marketing Services, Guest Service Training, Host & Player Development Design and Training
Elk Valley Casino, California – Guest Service
Elwha River Casino, Washington – Marketing and Database Service
Fantasy Springs Resort Casino, California – Slot Ambassador
Feather Falls Casino, California – Property-wide Guest Service, Food and Beverge Technical Training
Fire Rock Navajo Casino, New Mexico – Slot Ambassador
Fort Hall Casino, Idaho – Human Resource Design Program
Fortune Bay Resort Casino, Minnesota – Host & Player Development Sales Skills & Training, Database & Direct Marketing Analysis, Marketing Assessment including Creative
Foxwoods Resort Casino – Host & Player Development Sales Skills & Training, Database & Direct Marketing Analysis
Golden Eagle Casino, Kansas – Guest Service with Measurement Tools
Grand Casino Mille Lacs, Minnesota – Host & Player Development, Guest Service Training
Grand Traverse Resort and Casinos, Michigan – Guest Service, Marketing Services & Guest Service Evaluations
·Hard Rock Casino Hotel & Casino Albuquerque, New Mexico – Host & Player Development Sales Skills & Training
Jackpot Junction Casino Hotel, Minnesota – Guest Service
Jackson Rancheria Casino & Hotel, California – Host & Player Development Sales Skills & Training
Little Creek Casino Resort, Washington – Marketing Services
Little River Casino Resort, Michigan – Host & Player Development Department Design and Skills Training
Lac Courte Oreilles Casino & Lodge, Wisconsin – Microsoft SQL Server Training & Marketing Services
Lucky 7 Casino, California – Marketing Services, Pep Rally
Menominee Casino Resort, Wisconsin – Guest Service
Mole Lake Casino Lodge, Wisconsin – Advanced Analytics and Training Microsoft
Morongo Casino Resort Spa, California – Host & Player Development Sales Skills & Training
Mystic Lake Casino Hotel, Minnesota – Marketing Services, Host & Player Development
Northern Quest Resort & Casino, Washington – Players Club 360 Review
Odawa Casino Resort, Michigan – Guest Service
Otoe-Missouria Casinos (First Council Casino, 7 Clans Paradise Casino, Lil’ Bit of Paradise – Chilocco and Lil’ Bit of Paradise -Red Rock), Oklahoma – Guest Service, Surveillance Skills Training
Pechanga Resort & Casino – Surveillance Skills Training
Potawatomi Bingo Casino, Wisconsin – Host & Player Development Sales Skills & Training
Prairie Meadows Racetrack and Casino, Iowa – Host & Player Development Sales Skills & Training, Marketing Services
Prairie Wind Casino & Hotel – Marketing Services
Redwood Hotel Casino, California – Guest Service, Players Club & Triggered Email Program
River Cree Resort and Casino, Alberta, Canada – Marketing Services, Guest Service Training, Host & Player Development Design and Training
River Spirit Casino, Oklahoma – Guest Service Design Program, Host & Player Development Sales Skills & Training, Konami Technology Training
Rolling Hills Casino, California – Food and Beverage Assessment
Quinalt Beach Resort, WA – Year of Service
Sac and Fox Casino, Kansas – Host & Player Development Sales Skills & Training
Sandia Casino & Resort, New Mexico – Host & Player Development Sales Skills & Training
Santa Claran Hotel Casino, New Mexico – Executive Retreat
Saskatchewan Indian Gaming Authority, Canada (6 properties) – Surveillance Training
Seminole Casino Coconut Creek, Florida – Players Club Service Training, Special Awards Emcee
Seminole Hard Rock Hotel & Casino, Hollywood, Florida – Dealer Training
Seneca Nation, New York – Marketing Services
Seven Clans Casinos, Minnesota – Slot Ambassador & Database Analysis, Host & Player Development
Silver Reef Casino & Spa, Washington – Guest Service
Shoalwater Bay Casino, Washington – Guest Service Training
Sho-Ka-Wah Casino, California – Database Segmentation
Skagit Valley Casino Resort, Washington – Guest Service Design Program
Sky Ute Casino Resort, Colorado – Host & Player Development, Database Marketing Analysis, Guest Service Design Program
SouthWind Casino, Oklahoma – Guest Service, Marketing Services, Bingo Research
Spirit Lake Casino & Resort, North Dakota – Guest Service, Marketing Services
Spirit Mountain Casino, Oregon – Host & Player Development, Database and Marketing Analysis
St. Croix Casinos, Wisconsin – Marketing Services
Sugar Creek Casino, Oklahoma – Guest Service
Suquamish Clearwater Casino Resort, Washington – Marketing Reinvestment Program, Host & Player Development Sales Skills & Training, IGT Technology Training
Tachi Palace Hotel & Casino, California – Host & Player Development Sales Skills & Training
The Mill Casino Hotel, Oregon – Guest Service, Marketing Services, Table Games Reinvestment Analysis
Tulalip Resort Casino, Washington – Host & Player Development Sales Skills & Training
Turning Stone Resort Casino, New York – Host & Player Development Sales Skills & Training
Twin Pine Casino & Hotel, California – Guest Service Design Program
Viejas Casino, California – Host & Player Development Sales Skills & Training, Executive Marketing Review
Gold Reef Casino, South Africa – Marketing Services
Grand Casino Baden, Switzerland – Player Development Analysis and Department Design
Great Canadian Gaming (Frazier Downs Racetrack and Casino), British Columbia – Guest Service Training
Grupo Caliente, Mexico – Marketing Services, Guest Services, Human Resources
Hard Rock Hotel and Casino, Mississippi – Host and Player Development, Advanced Host & Player Development, Sales Skills & Training
Hard Rock Rocksino Northfield Park, Ohio – Guest Service Training, Advanced Host & Player Development, Sales Skills & Training, Customized On-Line Research, Online Market Research
Hard Rock Vancouver, BC – Guest Service
Harrah’s Ak Chin (Phoenix), Arizona – Host and Player Development
Harrah’s North Kansas City, Missouri – Host and Player Development
HIT Casinos, Slovenia – Marketing Services
Houston Texans – Speaking Services
Indiana Live! Casino, Indiana – Host and Player Development, Guest Service Training
IP Casino Resort Spa, Mississippi – Keynote Presentation
Jerry’s Nugget Casino, Nevada – Slot Ambassador
JOAGroupe, France – Marketing Services
Kansas Racing and Gaming Commission, Lottery Facility Review Board, Kansas – Comparative Evaluation
Leisure Gaming, Inc., Nevada – Marketing Support and Konami Install