Raving Client Relationships

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Partial List

Tribal Resume

  • 7 Cedars Casino, Washington – Host & Player Development Sales Skills & Training
  • Agua Caliente Resort Spa Casino, California – Host & Player Development Sales Skills & Training
  • Akwesasne Mohawk Casino, New York – Guest Service Design
  • Angel of the Winds Casino, Washington – Guest Service
  • Barona Resort & Casino, California – Guest Service Evaluations
  • BJ’s Bingo, Washington – Focus Group Research & Player Loyalty, Customized Player Tracking and Loyalty Program, Monthly Marketing Copywriting
  • Blue Water Resort & Casino, Arizona – Guest Service, Security & Surveillance Review
  • BuffaloThunder Resort & Casino, New Mexico – Marketing Services
  • Camel Rock Casino, New Mexico – Market Research, Free Play Analysis, Strategic Marketing Planning, Guest Service Design Program
  • Cher-Ae Heights Casino, California – Guest Service
  • Cherokee Nation, Oklahoma – Guest Service, Management Training
  • Chewelah Casino/Two Rivers Casino & Resort, Washington – Guest Service & Marketing Services
  • Chickasaw Nation, Oklahoma – Host & Player Development Sales Skills & Training
  • Choctaw Casinos, Oklahoma – Keynote Presentations; DJ Boss Security and Surveillance Conference Host Property
  • Chukchansi Gold Resort & Casino, California – Modern Player Development Program
  • Cliff Castle Casino Hotel, Arizona – Guest Service
  • Coeur D’ Alene Casino Resort & Hotel, Idaho – Host & Player Development Sales Skills & Training, Marketing & Database Services; Online Market Research
  • Comanche Nation, Oklahoma – Guest Service Evaluations and Recommendations
  • Cypress Bayou Casino, Louisiana – Guest Service Design Program, Marketing & Database Analysis, Table Games Analysis, Host and Player Development
  • Dakota Nation Gaming Enterprise, South & North Dakota – Guest Service Training, Marketing Reinvestment Program, Direct Marketing, Aristocrat Technology Training
  • Dejope Gaming (Ho-Chunk), Wisconsin – Senior Management Presentation
  • Desert Diamond Casino, Arizona – Host & Player Development Sales Skills & Training
  • Downstream Casino Resort, Oklahoma – “Selling from the Pit”:Sales & Guest Service Training
  • Eagle Mountain Casino, California – Player Development Analysis and Department Design
  • Eagle River Casino & Travel Plaza, Alberta, Canada – Marketing Services, Guest Service Training, Host & Player Development Design and Training
  • Elk Valley Casino, California – Guest Service
  • Elwha River Casino, Washington – Marketing and Database Service
  • Fantasy Springs Resort Casino, California – Slot Ambassador
  • Feather Falls Casino, California – Property-wide Guest Service, Food and Beverge Technical Training
  • Fire Rock Navajo Casino, New Mexico – Slot Ambassador
  • Fort Hall Casino, Idaho – Human Resource Design Program
  • Fortune Bay Resort Casino, Minnesota – Host & Player Development Sales Skills & Training, Database & Direct Marketing Analysis, Marketing Assessment including Creative
  • Foxwoods Resort Casino – Host & Player Development Sales Skills & Training, Database & Direct Marketing Analysis
  • Golden Eagle Casino, Kansas – Guest Service with Measurement Tools
  • Grand Casino Mille Lacs, Minnesota – Host & Player Development, Guest Service Training
  • Grand Traverse Resort and Casinos, Michigan – Guest Service, Marketing Services & Guest Service Evaluations
  • ·Hard Rock Casino Hotel & Casino Albuquerque, New Mexico – Host & Player Development Sales Skills & Training
  • Jackpot Junction Casino Hotel, Minnesota – Guest Service
  • Jackson Rancheria Casino & Hotel, California – Host & Player Development Sales Skills & Training
  • Little Creek Casino Resort, Washington – Marketing Services
  • Little River Casino Resort, Michigan – Host & Player Development Department Design and Skills Training
  • Lac Courte Oreilles Casino & Lodge, Wisconsin – Microsoft SQL Server Training & Marketing Services
  • Lucky 7 Casino, California – Marketing Services, Pep Rally
  • Menominee Casino Resort, Wisconsin – Guest Service
  • Meskwaki Bingo Casino Hotel, Iowa – Slot Ambassador
  • Mole Lake Casino Lodge, Wisconsin – Advanced Analytics and Training Microsoft
  • Morongo Casino Resort Spa, California – Host & Player Development Sales Skills & Training
  • Mystic Lake Casino Hotel, Minnesota – Marketing Services, Host & Player Development
  • Northern Quest Resort & Casino, Washington – Players Club 360 Review
  • Odawa Casino Resort, Michigan – Guest Service
  • Otoe-Missouria Casinos (First Council Casino, 7 Clans Paradise Casino, Lil’ Bit of Paradise – Chilocco and Lil’ Bit of Paradise -Red Rock), Oklahoma – Guest Service, Surveillance Skills Training
  • Pechanga Resort & Casino – Surveillance Skills Training
  • Potawatomi Bingo Casino, Wisconsin – Host & Player Development Sales Skills & Training
  • Prairie Meadows Racetrack and Casino, Iowa – Host & Player Development Sales Skills & Training, Marketing Services
  • Prairie Wind Casino & Hotel – Marketing Services
  • Redwood Hotel Casino, California – Guest Service, Players Club & Triggered Email Program
  • River Cree Resort and Casino, Alberta, Canada – Marketing Services, Guest Service Training, Host & Player Development Design and Training
  • River Spirit Casino, Oklahoma – Guest Service Design Program, Host & Player Development Sales Skills & Training, Konami Technology Training
  • Rolling Hills Casino, California – Food and Beverage Assessment
  • Quinalt Beach Resort, WA – Year of Service
  • Sac and Fox Casino, Kansas – Host & Player Development Sales Skills & Training
  • Sandia Casino & Resort, New Mexico – Host & Player Development Sales Skills & Training
  • Santa Claran Hotel Casino, New Mexico – Executive Retreat
  • Saskatchewan Indian Gaming Authority, Canada (6 properties) – Surveillance Training
  • Seminole Casino Coconut Creek, Florida – Players Club Service Training, Special Awards Emcee
  • Seminole Hard Rock Hotel & Casino, Hollywood, Florida – Dealer Training
  • Seneca Nation, New York – Marketing Services
  • Seven Clans Casinos, Minnesota – Slot Ambassador & Database Analysis, Host & Player Development
  • Silver Reef Casino & Spa, Washington – Guest Service
  • Shoalwater Bay Casino, Washington – Guest Service Training
  • Sho-Ka-Wah Casino, California – Database Segmentation
  • Skagit Valley Casino Resort, Washington – Guest Service Design Program
  • Sky Ute Casino Resort, Colorado – Host & Player Development, Database Marketing Analysis, Guest Service Design Program
  • Soaring Eagle Casino & Resort, Michigan – Marketing Services
  • SouthWind Casino, Oklahoma – Guest Service, Marketing Services, Bingo Research
  • Spirit Lake Casino & Resort, North Dakota – Guest Service, Marketing Services
  • Spirit Mountain Casino, Oregon – Host & Player Development, Database and Marketing Analysis
  • St. Croix Casinos, Wisconsin – Marketing Services
  • Sugar Creek Casino, Oklahoma – Guest Service
  • Suquamish Clearwater Casino Resort, Washington – Marketing Reinvestment Program, Host & Player Development Sales Skills & Training, IGT Technology Training
  • Tachi Palace Hotel & Casino, California – Host & Player Development Sales Skills & Training
  • The Mill Casino Hotel, Oregon – Guest Service, Marketing Services, Table Games Reinvestment Analysis
  • Tulalip Resort Casino, Washington – Host & Player Development Sales Skills & Training
  • Turning Stone Resort Casino, New York – Host & Player Development Sales Skills & Training
  • Twin Pine Casino & Hotel, California – Guest Service Design Program
  • Viejas Casino, California – Host & Player Development Sales Skills & Training, Executive Marketing Review

Commercial Resume

  • Allied Charities, Minnesota – Guest Service
  • Baldini’s Sports Casino, Nevada – Database Analysis
  • Boulevard Casino, British Columbia – Guest Service Design
  • Boyd Gaming, Nevada (11 properties) – Host & Player Development Sales Skills & Training
  • British Columbia Lottery Corporation – Marketing Services
  • Bronco Billy’s Casino, Colorado – Direct Marketing Services, Table Games Analysis
  • Cannery Casino North Las Vegas & Eastside Cannery, Nevada – Host & Player Development Sales Skills & Training
  • Canterbury Park Racetrack & Casino, Minnesota – Marketing & Database Analysis and Planning
  • Carson Nugget, Nevada – Database Analysis and Promotions Planning
  • Carson Valley Inn Hotel Casino RV Resort, Nevada – Host & Player Development
  • Casino Canberra, Australia – Marketing Services
  • Casino Queen Hotel & Casino, Illinois – Marketing Services
  • Casinos Austria International, Austria – Marketing Services
  • CIRSA, Panama – Marketing Services
  • Circus Circus Hotel and Casino, Nevada – Marketing Services, Interim Casino Marketing Director Program
  • Crown Casino, Melbourne, Australia – Marketing Services
  • Dini’s Lucky Club, Nevada – Technology Review
  • Downtown Grand Hotel & Casino, Nevada – Profit Value Restoration Services
  • Edgewater Casino, British Columbia – Marketing Services, Guest Service Training, Host & Player Development Design and Training
  • El Cortez Hotel & Casino, Nevada – Marketing Services, Slot Ambassador
  • Elite Casino Resorts (Rhythm City, Grand Falls Casino Resort, Riverside Casino & Golf Resort), Iowa – Operational and Marketing Review
  • Foxwoods Resort Casino, Connecticut – Marketing Services
  • Genting UK, England – Marketing Services
  • Gold Reef Casino, South Africa – Marketing Services
  • Grand Casino Baden, Switzerland – Player Development Analysis and Department Design
  • Great Canadian Gaming (Frazier Downs Racetrack and Casino), British Columbia – Guest Service Training
  • Grupo Caliente, Mexico – Marketing Services, Guest Services, Human Resources
  • Hard Rock Hotel and Casino, Mississippi – Host and Player Development, Advanced Host & Player Development, Sales Skills & Training
  • Hard Rock Rocksino Northfield Park, Ohio – Guest Service Training, Advanced Host & Player Development, Sales Skills & Training, Customized On-Line Research, Online Market Research
  • Hard Rock Vancouver, BC – Guest Service
  • Harrah’s Ak Chin (Phoenix), Arizona – Host and Player Development
  • Harrah’s North Kansas City, Missouri – Host and Player Development
  • HIT Casinos, Slovenia – Marketing Services
  • Houston Texans – Speaking Services
  • Indiana Live! Casino, Indiana – Host and Player Development, Guest Service Training
  • IP Casino Resort Spa, Mississippi – Keynote Presentation
  • Jerry’s Nugget Casino, Nevada – Slot Ambassador
  • JOAGroupe, France – Marketing Services
  • Kansas Racing and Gaming Commission, Lottery Facility Review Board, Kansas – Comparative Evaluation
  • Leisure Gaming, Inc., Nevada – Marketing Support and Konami Install
  • Manitoba Lotteries Corporation, Canada – Marketing Services, Player’s Club Reinvestment Review
  • MEI, Pennsylvania – Marketing Services
  • Oaklawn Gaming & Racing, Arkansas – Executive Database Workshop
  • Ontario Lottery and Gaming Corporation, Canada – Advanced Host & Player Development Sales Skills & Training
  • Paragon Gaming Corporate, Nevada – Marketing Services
  • Pinnacle Entertainment, Nevada – Advanced Host & Player Development Sales Skills & Training
  • Ritz-Carlton San Juan Hotel, Spa and Casino, Puerto Rico – Marketing Services
  • Rivers Casino, Illinois – Advanced Host & Player Development Sales Skills & Training
  • 777 Gaming, Las Vegas, Nevada – Marketing Services
  • Solaire Resort & Casino, Philippines – Host & Player Development Sales Skills & Training with Data Analysis
  • Siena Hotel Spa Casino, Nevada – Service Pep Rallies
  • Silver Legacy Resort Casino, Nevada – Guest Service Evaluations
  • Skycity Casino, Auckland, NZ – Bally Slot Technology Training & US Marketing Techniques
  • Stellaris Casino, Aruba – Players Club Training
  • Stratosphere Casino Hotel and Tower, Nevada – Marketing Services
  • Tahoe Biltmore Lodge & Casino, Nevada – Marketing Services
  • Terrible’s Sands Regency Casino Hotel, Nevada – Market Research
  • The Meadows Racetrack & Casino, Pennsylvania – Host & Player Development Sales Skills & Training
  • Town Pump Inc., Montana – Marketing Services
  • Treasure Island Resort & Casino, Minnesota – Surveillance Skills Training
  • Trump Taj Mahal Casino Resort, New Jersey – Slot Ambassador
  • VDP Direct, Iowa – Raving Project Partner
  • Video Gaming Technologies (VGT), Oklahoma – Marketing Services
  • View Royal Casino, Canada – Guest Service Design, Trainig and Implementation
  • Wells Fargo Bank, Nevada – Speaking Services
  • Western Gaming, Montana – Slot Ambassador
  • Wheeling Island Racetrack and Gaming Center, West Virginia – Dealer Training

B2B Resume

  • All Star Incentive Marketing, Massachusetts – Recommended Resource Partnership
  • BNP Media, Michigan – Conference Program Development
  • Catalyst Marketing Company, California – Recommended Resource Partnership
  • Comp My Play, Texas – Recommended Resource Partnership
  • CSG Direct, Nevada – Recommended Resource Partnership
  • DJ Boss Associates, Nevada – Recommended Resource Partnership
  • Encompass Develop, Design and Construct, Kentucky – Marketing Services, Recommended Resource Partnership
  • Engaged Nation, Nevada – Raving Partner Program
  • Engagex – Marketing Services, Recommended Resource Partnership
  • FFE Adventas – Recommended Resource Partnership
  • GT Advertising, California – Recommended Resource Partnership
  • Houston Productions, Nevada – Recommended Resource Partnership
  • Kaleidoscope (SMP Communications), Arizona – Recommended Resource Partnership
  • MantraHouse, California – Recommended Resource Partnership
  • mark-it Smart, Inc., California – Recommended Resource Partnership
  • Opticity, California – Recommended Resource Partnership
  • Raving Service, Nevada – Recommended Resource Partnership
  • Red Circle Agency, Minnesota – Recommended Resource Partnership
  • Slot Service Guard, Indiana – Recommended Resource Partnership
  • SportGame, Mississippi – Recommended Resource Partnership
  • TPI The Printer Ink, Iowa – Recommended Resource Partnership
  • Transact Technologies, Nevada – Recommended Resource Partnership