Raving Consulting is a full service marketing consulting company specializing in assisting gaming organizations. Raving Consulting and its Raving Branded Partners and Recommended Resources offer the following services and more (that means if you don't see it listed, give us a holler, if it relates to gaming we

• Conferences and Speaking Engagements
  Challenging, motivating, no-holds barred education for those who want the best topics, the best presenters and straight talk.
• Critical Analysis of Competitors
  Discover, in detail, what your competitors are doing, or not doing, to win the battle for the gaming dollars of your customers.
• Critical Marketing Program Analysis
  Conduct a thorough review of your entire gaming marketing program, eliminate any inefficiency and redundancy while increasing effectiveness.
• Customer Research and Focus Groups
  Learn what your customers and non-customers both love and hate about your gaming offerings by a thorough investigation of their opinions in a comfortable setting.
• Customer Service Assessments
  Find out how your service delivery systems are really working, from professional "customers" trained to evaluate your employees in the unique environment of a gaming operation.
• Customer Service Training
  Teach your employees the need and the art of exceeding your gaming customer's expectations as an arm of effective marketing.
• Customized Casino Training & Seminars
  Department-wide to company-wide, custom training including customer service, host development, table and slot marketing, promotions and more. We come to you.
• Casino Floor Space Re-energization
  Turn your stale and unexciting casino floor into a fun environment that makes your gaming customers want to stay and play. This is cost effective and cutting edge stuff from the world of theatre design.
• Customer Recognition and Reward Programs
  You have an Employee of the Month program, now learn innovative ways to recognize and reward your most loyal customers.
• Database Marketing - Direct Mail Development
  Discover high-powered ways to help maximize profits from your best customers.
• Employee Recognition and Reward Programs
  Design incentives that will make your employees want to be your best marketers!
• Food and Beverage Consulting
  Staff training, concept development, design services, management recruiting, and vendor contract renegotiation.
• Gaming Vendor Access Marketing
  Custom program designed to help gaming vendors market more successfully to the casino industry.
• Human Resources Support
  HR strategic planning, employee retention analysis and strategies, and HR department effectiveness.
• Incentive Products and Merchandise
  Raving Rewards is a “one stop resource” that provides a broad spectrum of gaming incentives to support casino promotions and player programs. Through various business relationships, Raving Rewards can connect your casino with the right partner for your needs: travel, merchandise, incentives or “branded casino stuff”.
• "Manual" Player Club Design
  For small gaming operations, realize the many benefits of frequent player programs without the huge slot management system expense.
• Maximization of Technology in Marketing Programs
  After you've spent the hundreds of thousands of dollars on the latest slot marketing information systems, learn how to use them in a way that is best for your organization and your customers.
• Management Marketing Seminars
  From day long to week long versions, have your management team hear a motivating and common sense message on how marketing is not a department, but a way of doing business with that neglected person called the CUSTOMER.
• Message Delivery System
  Use RealCall™ to connect with your customers with personalized voice messages.
• Promotions and Special Event Development (Raving Promotions)
  Custom tailor popular and effective promotions for your gaming customers, utilizing the principles of "The Twenty Best Casino Marketing Promotions That I Have Seen."
• Recruitment of Marketing Professionals
  Receive expert assistance in finding and keeping the marketing professionals who can direct your gaming programs. Often the best fit may come from outside the gaming industry.
• Specialty Desserts for Your Best Customers
  Send your best clients a Celebration In A Box - gourmet cakes, cookies and more.
• Strategic Marketing Planning
  Build a flexible, realistic plan of goals and objectives to get and keep everyone on the same page.
• Strategic Marketing Assessments
  Analysis of current marketing strategies and recommendations based on industry best practices.
• Turn Key Marketing
  For small gaming operations, help to develop a professional, cost-effective marketing organization without creating large staffs.
• Underage and Compulsive Gambling Programs
  Become a gaming company that cares about these critical social issues and how they affect your customers.
• Writing Services for the Gaming Industry
  Marketing copy that motivates customers into action.

HOW TO CONTACT RAVING CONSULTING COMPANY

If you are interested in securing the services of Raving Consulting Company or in implementing a Raving Promotion, please contact:

Dennis Conrad, President and Chief Strategist
Raving Consulting Company
475 Hill Street, Suite G
Reno, Nevada 89501
Phone: (775) 329-7864
FAX: (775) 329-4947
email: dennis@ravingconsulting.com