Raving at the Cutting Edge Table Games Conference
November 14 - 16, 2017
Paris Las Vegas, Las Vegas, NV
Stop the erosion of table games revenue; create a pit area that is thrilling to younger players, that is friendly enough to tease your slot players, and that will invigorate your current players. Classroom sessions and exhibit hall. Raving clients contact Amy Hergenrother for your conference discount.
Raving Sessions You Don't Want to Miss!
Table Game Operators Roundtable
Wednesday, November 15, 10:00 am - 11:00 am
Our annual operators roundtable gives attendees a high-level, hands-on view of the many operational issues driving the table games business at casinos around the country, and the trends that impact the business daily. In this interactive discussion, hear from successful table game executives across multiple markets about their top priorities, and the steps they are taking to defend and grow table game revenue.
Michael Hochman, VP of Casino Operations, Canterbury Park
Mike May, Vice President of Table Operations, Pechanga Resort & Casino
Richard Strafella, Corporate VP of Gaming, Gila River Casinos
Build Revenue-Producing and Player-Pleasing Table Games Promotions That Work
Wednesday, November 15, 4:15 pm - 5:00 pm
There are no shortages in table game promotion ideas in theory and practice, but how do operator’s assess their effectiveness? Speakers in this session will identify goals and discuss the outcomes of real-world table game promotions, whether they are designed to stimulate business during slow periods, promote player loyalty or just plain make more money. Panelist will also identify promotions that dealers will enjoy dealing and embrace; promotions that offer ease of implementation and execution; promotions that don’t slow down the game; and that are meaningful and satisfying to players.
Deana Scott, CEO, Raving Consulting Company
Kevin Parker, Raving Partner, Casino Operations and Technology
Johnny Walker, Director of Gaming Operations, Muckleshoot Casino
Ryan Bevens, Director of Gaming Operations, Eldorado Isle Casino Hotel Black Hawk
Player Development: Slicing and Dicing Your Database for Potential Hosted Players
Thursday, November 16, 10:00 am - 10:45 am
Are you sick of playing slot reindeer games? Don’t force your customers to play by a slot model for loyalty that was never designed for their wants and needs. Segmenting for player development is like slicing an onion. There are a million ways to do it, and if you end up with the same list of people, your hosts will cry. If you force your table players to play slots to get attention, they will cry.
What your hosts, your GM, your CFO, and your PD Manager are looking for are new sales leads, even from your herd of table players. Somewhere, nestled in your database, hides incremental growth ripe for the taking. There is life beyond Theoretical.
In this session, we will review segmentation for PD and for table play and reveal new methods that will add flavor to your endeavors and spice to your PD bottom line.
Nicole Barker, Senior Raving Partner, Database & Loyalty Marketing
What's the Pebble in Your Shoe?
What's the pebble in your shoe? There's no better time to sit face to face with the Raving team to discuss ways in which we can assist you. Raving Partners and team members who will be in Vegas this week include Deana Scott, CEO, Raving Consulting Company, Steve Browne, President, Raving Service, Nicole Barker, Senior Raving Partner, Database & Loyalty Marketing and Daniel Wood, Strategic Raving Partner, Phone Based Marketing Solutions.