Training

Set your property apart by providing exceptional guest service and skills training in every department. Raving customizes our programs for your property. Give your management and frontline staff all the skills they need; help your casino host and player development team drive revenue; and provide your management with a clear measurement tool.

Host and Player Development & Guest Service

· Watch Steve Browne Video from Order Takers? or Revenue Drivers! Realigning Host Duties to Drive Revenue session at the Player Development Summit 2011. Click here.

· Custom Guest Service Design Program

· Guest Service Skills Training

· Host & Player Development Skills & Sales Training

· Database Tools & Skills for the Casino Host

· Slot Ambassador Program

· Bilingual Programs

· Sales & Skills Training

· Train the Trainer

· Host Skills for the Pit

· Dealing as an Art Form

· Employee Reinvestment aka “Keeping it Going”

– Gaming Guest Service Pep Rallies
– The R&R Club
– The Year of Service

Click here to see some of the latest programs from Raving Service