Meet the Raving Consulting Company Team! This is the most dynamic set of people you'll ever meet in one organization, or so we like to think. We also have partnered with some very special organizations (see below):
Dennis Conrad, President & Chief Strategist
Chris Archunde, Raving Partner, Technology & Marketing Operations
Nicole Barker, Raving Partner, Database & Loyalty Marketing
Steve Browne, President, Raving Service
Becky Conrad, Vice President of Finance
Patrick Covell, Vice President of Training
Marin Denning, Raving Partner, Diversity and Leadership Training
Marin Denning is an enrolled member of the Oneida Tribe of Indians of Wisconsin. He has worked with governmental and private agencies helping Americans appreciate different cultures in well-known global areas. He has executed diversity training for executive support teams. And he has assisted a select group of tribal casinos in helping their managers work better together to improve performance. Marin’s skill is helping diverse organizations deal directly with uncomfortable realities, enduring human truths shared by all people, and proven techniques for driving people closer together, rather than further apart. As a Raving Partner, Marin works with casino clients on bridging the gap between casino management and their various constituencies – shareholders, tribal members, employees, council and corporate entities that they serve.
Christine Faria, VP of Operations & Communications
Rob Gallo, Raving Partner, Online Casino Gaming
Amy Hergenrother, VP of Business Development
Michael Hemphill and Tami Jones, Raving Partners, Direct Mail
CSG Direct joined Raving in 2011 as our “go-to” folks for all things direct mail. Their role as Raving Partners is twofold. First, they are educators. Tami Jones is Raving’s consultant of record, the “face on-site,” teaching clients how to most effectively utilize direct mail marketing, develop campaign strategies, and plan and execute printed and electronic direct campaigns. Second, if a client needs a full service resource, they have one of the most technologically advanced printing companies in the country.
Michael Hemphill, CIO/Director of Database Strategies, has been in the direct marketing industry since 1987. Michael also managed the installation, training and maintenance of over 1,500 public, private, state and federal mail processing facilities in his career.
Deb Hilgeman, Raving Partner, VIP and Senior Marketing
Eliot Jacobson, Raving Partner, Table Games Operations & Casino Math Analysis
Amy Ponce, Office Manager
Carole Molnar & Jay Sarno, Raving Partners, Data Analysis and Software (DataAce), Jay Sarno & Associates
At JSA, Carole works with our clients to develop customized approaches and practices in database goal definition, program design, analytical frameworks to base key marketing decisions, players club design and launches, customer reinvestment matrixes, promotional program design, market share strategies, budget management, hands-on direct mail creative and production management, post-program assessment and web applications.
Carole is a 25-year veteran database marketing strategist with extensive experience in the gaming industry. She has developed and implemented successful customer retention programs for a number of leading gaming clients.
At JSA, Jay is the tactician for our clients building the rigorous analytical models that provide solutions to complex data problems from the initial assessment and monthly packages to many one-time special projects. Jay’s background is in Finance, Consumer Marketing, Direct Sales Management, Business Intelligence Software, Data Warehouse Implementations and Statistical Analysis.
Jay is a twenty-five year business veteran, with broad practical and technical, business and industry expertise in numerous operational and application areas, including Finance, Consumer Marketing, Direct Sales Management, Human Resources, Legal & Compliance, Business Intelligence Software Development, Data Warehouse Implementations and Statistical Analysis.
Jason Newkirk, Raving Partner, Slot Analysis and Operations
Deana Scott, Raving Partner, Wireless Gaming and Player Development Senior Management Skills
Click here to view our extended Raving Team in video!
Raving Partner Organizations: